What do you do if your catering companies are not true? What do you do if they go to the wrong airport? Deliver to the wrong plane?
Have you ever flown down to the Masters Golf tournament? Done trips to super bowl? Go somewhere where you know it will be so busy that maybe you should get your catering from a local deli or restaurant?
When you land and see over 50 corporate jets, do not think that the catering will make it, that is will be correct or that line service will get you the right box, or do you find another venue to avoid mistakes?
I had a caterer deliver to TEB instead of HPN. I always order my food 3 hours prior, (I ALWAYS TAKEOFF EARLY), I bring my own lemons, limes and milk. With the TEB incident, I canceled and did not pay for the order and I used Skytop restraint and paid ASAP fee of 25.00. The passengers never knew.
If a caterer makes a mistake, shame on them, if they make a mistake a second time, shame on me. We pay a lot of money to them for the right order. Fax, call, go over, and recall the day of the flight 6 hours prior.


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